Privacy Policy
Company Name: Silver Lining Enterprises
Website: www.silverlining.lk
Contact: +94 70 240 2452 | info@silverlining.lk
Silver Lining Enterprises is committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase through our website.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website or services, including:
Personal Information:
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Full name
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Email address
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Contact number
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Billing and delivery addresses
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Payment details (processed securely via third-party providers)
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Order history
Non-Personal Information:
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IP address
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Browser type and device information
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Website usage and analytics data
2. How We Use Your Information
We use the information collected to:
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Process and fulfill orders
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Provide customer support
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Send order updates and transactional communications
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Improve website functionality and user experience
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Notify you of promotions, offers, or updates (only with your consent)
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Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
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Trusted third-party service providers (e.g., payment gateways, courier services) who help us operate our website and services
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Law enforcement or government authorities when legally required
All third-party partners are required to handle your data with confidentiality and comply with applicable data protection regulations.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
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Recognize returning visitors
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Save your preferences
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Track website usage for analytics
You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of some parts of the website.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections to inaccurate information
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Request deletion of your personal data (subject to legal requirements)
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Opt out of receiving marketing communications at any time
To exercise these rights, contact us at info@silverlining.lk.
7. Retention of Data
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the website indicates your acceptance of the revised policy.
10. Contact Us
For any questions or concerns about this Privacy Policy or your data:
Silver Lining Enterprises
📞 +94 70 240 2452
📧 info@silverlining.lk
🌐 www.silverlining.lk